m-ize.comConnected Customer Experience - Maximize Customer Lifetime Value
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m-ize.com
Title:Connected Customer Experience - Maximize Customer Lifetime Value
Description:M-ize Customer Experience Strategies help company or brands in engagement of customers with one another, with Smart End-To-End Solution like Smart Channel and Smart Blox to Maximize Customer Lifetime value.
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m-ize.com |
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148.72.25.25 |
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Spacenet Inc. |
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United States |
City Name: |
McLean |
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38.952758789062 |
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Contact Us | 1-813-971-2666 | info@m-ize.com Twitter Facebook Google+ LinkedIn YouTube Pinterest Request a Demo Home Products Connected Customer Experience CX Central™ CX Cloud™ CX Connect™ CX Engage™ CX Insights™ CX Touch™ Smart Blox Product Catalog Software Registration Software Warranty Software Support Software Knowledge Software Service Software Parts Software Returns Software Service Plans Software Inspections Software Orders Software Commerce Software Locator Software Internet of Things (IoT) My Customer Portal Channel Connect Customer Central Supplier Portal Salesforce Apps sRegistrations sWarranty Solutions Warranty Management Service Contracts Management Field Service Management Service Knowledge Management Service Parts Management Supplier Warranty Management Depot Repair Management Remanufacturing Management Rental Management Services Assessment Implementation Support Industries Consumer Durables Automotive Heavy Equipment Home Warranty Industrial Equipment Medical Equipment SMB Manufacturers Transportation Building Materials Customers Case Studies Customer Success Stories Resources Blog Events Insights CX Insights Warranty Insights Support Insights Knowledge Insights Field Service Insights Parts Insights CX – Customer Experience Infographics On-Demand Webinars Whitepapers About Us Contact Us About Mize Leadership team Core Values Culture Careers News Partners Mize enables high-value durable goods manufacturers to OPTI MIZE Service experience and MAXI MIZE Customer Lifetime Value. 89% companies see Customer Experience as key factor in driving customer loyalty and retention. It costs five times as much to attract a new customer than to keep an existing one satisfied. Repeat customers spend, on average, 67% more. A 5 percent increase in retention yields profit increases of 25% to 95%. Mize Connected Customer Experience Platform and Smart Blox connect Customers, Channel Partners, Manufacturers, and Suppliers to enhance service interactions on all channels and generate higher margin revenues from the loyal customer base. Create Unified and Seamless Digital Experiences Brands can deliver a great customer experience by connecting the customer touch points across various channels into a seamless flow that aligns with the customer journey. Mize Smart Blox together enable an integrated brand experience across the channels, department silos, and systems of record. Maxi mize Customer Lifetime Value with Connected Customer Experience and Engagement Mize enables durable goods manufacturers to enhance ownership experience by delivering better value to customers at important touch points throughout the customer journey. Products Digitize, Mobilize, and Monetize product information to grow sales. Deliver engaging product content to web sites, mobile apps, channel partners, and eCommerce. LEARN MORE Registration Know who your customers are and establish direct connection. Increase product registration rate by simplifying registration process and adding value to the customers. LEARN MORE Warranty Use Warranty to signal product quality and brand promise to the customers. Optimize Warranty life-cycle management to improve the quality of the products and services. LEARN MORE Knowledge Empower customers and the people who serve those customers with relevant knowledge to solve the problems and find answers to the questions quickly. Enable Customers, Service networks LEARN MORE Service Optimize end-to-end service fulfillment and execution to deliver superior customer service and increase product uptime. Improve service network productivity and field service effectiveness LEARN MORE Parts Make it easier for customers and service network to find and order right service parts. Increase sales of Service Parts and accessories to improve customer service and profit margins. LEARN MORE Returns Mize Returns Management software (mReturns) enables companies to Simplify, Automate, and Integrate Product and Part return processes. mReturns delivers many benefits to companies. LEARN MORE Service Plans Strengthen and Extend customer relationships by using Customer Experience as the differentiator. Grow service revenues and profitability by increasing attach rate of Service Plans and Programs. LEARN MORE Inspections Improve Product uptime and Customer Satisfaction with Inspections. Perform inspections on any mobile device to generate inspection reports and service quotes LEARN MORE Orders Simplify, Streamline, and Integrate Quotes and Orders to grow aftermarket revenues. Maximize revenue opportunities with existing customer and install base LEARN MORE Locator Connect customers with physical locations of your Stores, Dealers or Service centers and inventory of Products or Parts. Convert digital touch points into sales by locating what your customers want. LEARN MORE IoT Enable Connected Customer Experience using Insights and Context from sensors in Connected products. Deliver proactive customer service and support and innovative digital services with IoT. LEARN MORE AGCO “Tech Connect facilitates the spread of knowledge across & between our dealers as well as linking different information types together to form a complete service-picture for our technicians.” Read More … Charles Dowdell Director, Global Technical Service Information Elliott Equipment “Our new warranty system from Mize enables us to manage warranty more effectively by tracking product registrations, warranty coverages, warranty claims, and parts returns.” Read More … Jerry Monahan Manager of After Sales Support Drobo “Mize platform and solution will enable us to streamline all customer support and service processes providing greater value at a lower cost.” Read More … John Apps VP of Operations with Drobo Trimble “My Trimble Protected powered by Mize is becoming our full-service portal for our distribution partners and customers for product registrations, warranty management, and services support” Read More … Cheryl Johnson Business Systems Manager AER Manufacturing “Mize extends our warranty process to customers and dealers using a customer portal and a dealer web application. “ Read More … Sr IT analyst Trek Sharing warranty claim data and quality metrics help us to collaborate on improving quality and address any emerging issues in a timely fashion. Readmore … Dave Bunton Sr. Manager for Trek’s Global Warranty Operations OnPoint With Mize, our team can focus on the consumer first, providing them with the ability to support all of the products they newly purchase and those they already own, in real time, from any device. Read More … Chris Smith CEO, OnPoint PSI We are extremely excited to have live, accurate warranty data available at all times in easy to understand formats.” Read More… Eric Fowler Director of service and warranty, PSI USMEDIC Mize provides a scalable solution that can provide our customers with on-demand insights and information they need to visualize and understand their equipment maintenance service program. Read More… AfterShokz We selected Mize because it offers a nice balance between proven open-box solution and a configurable solution we could make our own. Read More… Kristen Szustakowski Customer Experience Director, AfterShokz. Precision Equipment ” Mize connected customer experience platform will enable us to connect better with dealers, customers, and products to deliver more proactive service.” Read More … Dr. Joel Jorgenson President Premium 2000+ “We selected Mize as our partner because of their understanding of the industry, specialization in warranty management and software that meets our needs.” Read More … Lynn Murphy, CEO KCM “As a complete solution, Mize Parts Ordering system offers us the necessary flexibility and control to manage various aspects of parts ordering.” Read More … Chris Trogstad Senior Manager, Operations Kubota Engine America “The automated and integrated warranty solution improves productivity and helps us to handle our sales growth more effectively.”...
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